Pay My Bill

Note: Third party vendor fees apply:

  • Credit Cards: 2.95%, minimum $3.95
  • ACH / EFT / eCheck: $2.95 flat fee

If your water service has been terminated, do not pay online. Please contact the City Hall at 304-264-2131 to discuss other payment options.
If you have received a termination notice you may pay online only if you are paying prior to the termination date on your notice. Paying online on or after the termination date stated on your notice may result in service termination and additional fees. Phone City Hall to discuss other payment options. If you choose to make payments via any platform other than a link on this page, the City of Martinsburg cannot guarantee that the payment will be received on time, and you may be subject to termination of service.